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NORTH AMERICAN WARRANTY

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 1:00PM
  • Sun Closed

NORTH AMERICAN WARRANTY

Parts Plus Warranty

All Parts Plus Car Care Center Customers who received the North American Warranty Statement are protected from unexpected repairs on both parts and labor for 24,000 miles or 24 months, whichever comes first. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.

If you are within 25 miles of the original repair shop, the Warranty Administrator will direct you back to that shop.






Nationwide Warranty Coverage


The North American Warranty covers parts and labor for a period of 24 months or 24,OOO miles, whichever comes first.

Normal Warranty Coverage can include:

  • Air conditioning, heating and climate control systems
  • Engine cooling system(s)
  • Engine performance or drivability services and repair
  • Fuel system(s)
  • Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
  • Brake system(s)
  • Starting and charging systems
  • Electrical system(s)
  • Exhaust system(s)
  • Ignition system(s)
  • Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
  • Other minor repairs
  • *Towing & Rental Car



Service & Vehicles NOT Covered by the North American Warranty outside of the 25-mile radius of the original service dealer:


ENGINE:

    Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES

    Automatic - any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
    Manual - any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
    Clutches - Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY

    Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.

BODY, PAINT, MOLDING REPAIR

COMMERCIAL VEHICLES

TIRES

What People Say About Us


  • -Val

    I've been a customer for many years and they keep my car running great. Professional and courteous staff! Save yourself time and frustration, just bring your car here!


  • -Tina C.

    They really came through for me when I had a flat in town. Great staff, made dealing with it easy. Thank you!


  • -Caitlyn H.

    2 days ago I was driving to work with a busted windshield wiper, it was flopping all over while I was on the highway. I needed to be at work at 8:30 but it was too dangerous to drive. While driving I called prolube the minute they opened at 8 and I was back on the road to work at 8:11. I wasn't even late to work. Very impressed!!


  • -James B.

    Went in for an inspection. In and out in less than 25 minutes, mechanics are cool, no upsells.


  • -Ed D.

    Been going to John and his crew for decades now. Always an honest assessment of my vehicles, a fair cost estimate and he stands behind his work.


  • -Francis R.

    They really care about you.


  • -Anthony N.

    Honest service at a decent price...my dealership tried to charge me $300 for a transmission flush prolube took one look at my car told me that I couldn't flush the transmission did a complete fluid exchange for $90. That's the type of honesty I appreciate.


  • -Matthew T.

    Great place, quick and friendly staff.


  • -James C.

    This is where I get my car taken care of. Excellent mechanics give me peace of mind as I drive.


  • -Val

    I've been a customer for many years and they keep my car running great. Professional and courteous staff! Save yourself time and frustration, just bring your car here!

Call us for service: 413-586-5640

ASE (Automotive Service Excellence)
ASE Master Technician
AutoPlus Professional Service Center
  • Car Care Aware