Best Auto Repair, Northampton

CONTACT US
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  • Mon 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Sat 8:00AM - 12:00PM
  • Wed 8:00AM - 5:00PM
  • Sun Closed
  • Thu 8:00AM - 5:00PM
  • State Inspection hours
    8AM - 4PM Monday - Friday, Saturday 8AM - 11AM

CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 12:00PM
  • Sun Closed
    State Inspection hours
    8AM - 4PM Monday - Friday, Saturday 8AM - 11AM

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us

  • reviewicon

    As the owner of Blanchard & Daly electric I have to have my work vehicles serviced regularly, Pro Lube has provided a service that is second to none! They are professional, knowledgeable, prompt, friendly and courteous, I highly recommend them for all your vehicles needs!

  • reviewicon

    I've been a customer for many years and they keep my car running great. Professional and courteous staff! Save yourself time and frustration, just bring your car here!

  • reviewicon

    They really came through for me when I had a flat in town. Great staff, made dealing with it easy. Thank you!

  • reviewicon

    2 days ago I was driving to work with a busted windshield wiper, it was flopping all over while I was on the highway. I needed to be at work at 8:30 but it was too dangerous to drive. While driving I called prolube the minute they opened at 8 and I was back on the road to work at 8:11. I wasn't even late to work. Very impressed!!

  • reviewicon

    Went in for an inspection. In and out in less than 25 minutes, mechanics are cool, no upsells.

  • reviewicon

    Been going to John and his crew for decades now. Always an honest assessment of my vehicles, a fair cost estimate and he stands behind his work.

Call us for service: 413-586-5640

ASE (Automotive Service Excellence)
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ASE Master Technician
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  • Car Care Aware