Google My Business WhiteFacebookYelp - Transparent

CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 1:00PM
  • Sun Closed

CUSTOMER SERVICE

At Pro Lube Auto Center, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Pro Lube Auto Center. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. AT Pro Lube Auto Center, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Pro Lube Auto Center focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Pro Lube Auto Center, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1990, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 413-586-5640 or email us.


What People Say About Us


  • -Tina C.

    They really came through for me when I had a flat in town. Great staff, made dealing with it easy. Thank you!


  • -Caitlyn H.

    2 days ago I was driving to work with a busted windshield wiper, it was flopping all over while I was on the highway. I needed to be at work at 8:30 but it was too dangerous to drive. While driving I called prolube the minute they opened at 8 and I was back on the road to work at 8:11. I wasn't even late to work. Very impressed!!


  • -James B.

    Went in for an inspection. In and out in less than 25 minutes, mechanics are cool, no upsells.


  • -Ed D.

    Been going to John and his crew for decades now. Always an honest assessment of my vehicles, a fair cost estimate and he stands behind his work.


  • -Francis R.

    They really care about you.


  • -Anthony N.

    Honest service at a decent price...my dealership tried to charge me $300 for a transmission flush prolube took one look at my car told me that I couldn't flush the transmission did a complete fluid exchange for $90. That's the type of honesty I appreciate.


  • -Matthew T.

    Great place, quick and friendly staff.


  • -James C.

    This is where I get my car taken care of. Excellent mechanics give me peace of mind as I drive.

Call us for service: 413-586-5640

ASE (Automotive Service Excellence)
ASE Master Technician
AutoPlus Professional Service Center
  • Car Care Aware